Privacy Policy

This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from The Collectables Vault (the “Site”).

1. Information We Collect

Personal Data

When you visit or shop on our Site, we may collect the following information:

• Device Information: Browser type, IP address, time zone, referring sites, and browsing behaviour (via cookies, log files, and tracking technologies).
• Order Information: Name, billing/shipping address, payment details, email, and phone number.

Both are collectively referred to as “Personal Information” in this policy.

2. How We Use Your Information

We use your information to:

Process and fulfil orders, including payment, shipping, and order confirmations.
Communicate with you regarding your order or inquiries.
Prevent fraud and ensure security by screening orders for potential risks.
Improve user experience through analytics and site optimization.
Provide relevant marketing & advertising, in line with your preferences.

3. Sharing Your Information

We only share your personal data with third parties essential to running our business, such as:

• Shopify (eCommerce platform) – Read Shopify’s privacy policy.
• Google Analytics (site usage tracking) – Learn how Google uses data. You can opt out of Google Analytics here.
• Legal Compliance: If required by law, we may disclose personal information to regulatory authorities or law enforcement.

4. Behavioural Advertising

We use targeted advertising to offer relevant promotions. Learn more about online advertising here.

To opt out of targeted ads:

• Facebook: Ad Settings
• Google: Ad Settings
• Bing: Ad Preferences
• Digital Advertising Alliance: Opt-Out Portal

5. Do Not Track

We do not modify our data collection practices in response to Do Not Track (DNT) signals.

6. Your Rights

For EU/UK residents, you have the right to:

• Access, update, or delete your personal data.
• Request information on how your data is processed.

To exercise these rights, contact us using the details below. Note that data may be transferred outside of Europe, including to the U.S. and Canada.

7. Data Retention

We retain your order information for record-keeping unless you request its deletion.

8. Policy Updates

We may update this policy periodically to reflect business, legal, or regulatory changes.

9. Contact Us

For questions about our Privacy Policy, email us or use the Contact Us page.