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Contact information

If you have any questions about an order, product, shipping, returns, or anything else, please contact us using the details below.

Trade name: The Collectables Vault
Business type: Sole trader
Email: jay@thecollectablesvault.com
Telephone: +44 7821 177039
Physical address: 53 Brandon Road, Hilborough, Thetford, Norfolk, IP26 5BW, United Kingdom

Free UK Shipping

Free Royal Mail Tracked 24 on orders of £100 or more. Free Parcelforce expressAM on orders of £200 or more.

30-Day Returns

Return your item within 30 days of delivery. Return postage is free for UK customers.

Friendly, Personal Support

Questions about condition, accessories or delivery? Contact us and we will be happy to help.

Secure, Flexible Payments

Pay securely with your preferred payment method. Available options are shown at checkout.